FAQ

Therapy is a safe, supportive space where you can talk openly about your thoughts, feelings, experiences, and challenges with a trained mental health professional. People come to therapy for many different reasons. Some are working through anxiety, depression, stress, grief, relationship difficulties, or major life changes. Others simply want to understand themselves better, improve their coping skills, or create a more fulfilling life.In therapy, you and your therapist work together to explore what is happening in your life, identify patterns that may be helping or hurting you, and develop practical tools to manage challenges more effectively. Therapy is not about being judged or told what to do. Instead, it is a collaborative process focused on helping you gain insight, build resilience, and move toward your personal goals. There is no "right" reason to seek therapy. Whether you are facing a specific problem or simply looking for support, therapy can provide a safe space to feel heard, understood, and empowered.

You do not need to be in crisis or have a mental health diagnosis to benefit from therapy. Many people seek therapy because they notice that their emotions, thoughts, or life challenges are becoming difficult to manage on their own. Others come because they want to prevent problems from growing and learn healthier ways to navigate life's ups and downs. If you have been wondering whether therapy might help, that curiosity alone may be a sign that it is worth exploring. A therapist can help you determine whether therapy is a good fit for your needs and what type of support may be most beneficial for you.

Your first therapy session is an opportunity for you and your therapist to get to know each other. The goal is to create a comfortable environment where you can begin sharing your concerns, ask questions, and discuss what you hope to gain from therapy. During the session, your therapist will likely ask about your current challenges, personal history, relationships, health, and other information that may help them understand your situation. You are welcome to share as much or as little as you feel comfortable sharing. There is no pressure to tell your entire story in the first session. You can also expect to discuss practical matters such as confidentiality, scheduling, and how the therapy process works. Together, you may begin identifying goals and discussing what support would be most helpful for you. Many people feel nervous before their first appointment, and that is completely normal. Your therapist understands this and will work to help you feel comfortable. The first session is simply the beginning of building a supportive relationship and creating a plan that fits your needs and goals.

The length of therapy can look different for each person, because it depends on your unique needs, goals, and circumstances. Some people come to therapy for a short period of time- anywhere from a few sessions to several months- to work through a specific issue, learn new coping skills, or get support during a difficult time. Others engage in longer-term therapy that may last several months or more, especially when they are working through deeper patterns, ongoing stress, trauma, or multiple areas of life they want to improve. Therapy is not one-size-fits-all. You and your therapist will regularly check in about your progress and talk about what is working, what still feels challenging, and whether you feel ready to continue or begin wrapping up. Ultimately, therapy lasts as long as it is helpful for you. The goal is to support you in feeling better, building skills, and reaching your personal goals at a pace that feels right for you.

Most people attend therapy once a week, especially when they are first starting out. Weekly sessions help build consistency, strengthen the therapeutic relationship, and provide steady support as you begin working through your goals. That said, the frequency of sessions can be flexible and will depend on your individual needs. Some people may benefit from meeting more often during particularly difficult times, while others may gradually move to every other week or even less frequently as they make progress and feel more stable. You and your therapist will work together to decide what schedule feels most helpful for you. The goal is to find a rhythm that gives you the right amount of support while also fitting into your life in a manageable way.

Finding the right therapist is an important part of feeling comfortable and supported in the therapy process. It's ok if it takes a little time. This is a very personal decision, and what works well for one person may not be the best fit for another. A good place to start is by thinking about what you are looking for. You might consider the therapist's experience with your specific concerns and their approach to therapy.Just as important is how you feel when you connect with a therapist. Feeling heard, respected, and comfortable are key signs that you may have found a good fit. Many people find it helpful to have an initial session or consultation to see how it feels before deciding. (We offer free 15- minute consultations)It's also okay to try a different therapist if the first one doesn't feel quite right. The goal is to find someone you feel safe with and supported by, so you can get the most out of the process.

Yes, Confidentiality is one of the most important parts of the therapy process. What you share in therapy is kept private, which helps create a safe and trusting environment where you can speak openly and honestly. There are, however, a few situations in which therapists are legally or ethically required to break confidentiality. These exceptions may include situations involving concerns about your immediate safety or the safety of others, suspected abuse or neglect of a child, a vulnerable adult, or an elder. Your therapist will explain these exceptions in detail during your first appointment and answer any questions you may have. Our goal is to help you feel comfortable and secure in therapy. If you ever have questions about confidentiality or how your information is protected, please don't hesitate to ask. We are committed to respecting your privacy and helping you understand your rights as a client.

We work with a wide range of clients, including children, adolescents, and adults, as well as couples and families. Our goal is to provide supportive, individualized care that meets each person where they are, whether they are a young child learning to manage emotions, a teen navigating school and social challenges, an adult facing life stressors or transitions, or a family or couple working to improve communication and strengthen relationships. No matter your age or stage in life, therapy is tailored to your unique needs and goals in a safe, supportive environment.

In many cases, yes. Depending on your needs and the goals of therapy, it may be helpful to invite a family member, partner, caregiver, or other support person to participate in a session. If you would like someone to join you, please discuss it with your therapist ahead of time. Together, you can decide whether having another person present would be beneficial and how to make the session as helpful as possible. Sometimes a support person may attend part of a session, while other times it may be more appropriate for sessions to remain one-on-one. Your therapy is centered on your needs and goals, so any decision about involving others will be made thoughtfully and collaboratively. If you have questions about who can attend or how family involvement works, your therapist will be happy to discuss the options with you.

Scheduling an appointment is simple and convenient. You can typically contact our office by phone, email, or through our website. Once you reach out, our team will help you match with the right therapist based on your needs and availability. If you have preferences for certain days, times, or whether you would like in-person or telehealth sessions, you can share that during scheduling. We aim to make the process as easy and welcoming as possible so you can get started without stress. If you have any questions before scheduling, we are always happy to help you find the right fit.

We understand that schedules can change and unexpected situations may arise. If you need to cancel or reschedule an appointment, we ask that you provide 48 hours' notice (2 days before the appointment). Providing advance notice allows us to offer that appointment time to another client who may be waiting for services. Appointments canceled with less than 48 hours' notice, as well as missed appointments (no-shows), may be subject to a cancellation or no-show fee. If you know you will be unable to attend a session, please contact our office as soon as possible. We are happy to help you reschedule and find a time that works better for you. Our goal is to be fair and respectful of both our clients' and our therapists' schedules. Office #: 385-237-4943

Yes, we do accept insurance. We accept Aetna, Blue Cross Blue Shield (Regence), Cigna, EMI, PEHP, Select Health, & United/UMR.That being said, not all of our providers accept all insurances, and not all therapists are enrolled with every plan that those insurances provide. Please contact your insurance company to verify that your therapist is covered under your insurance plan.

The cost of therapy can vary depending on session length and whether or not insurance is being used. If you plan to use insurance, your out-of-pocket costs may depend on your specific plan and could include a copay, deductible, or coinsurance. If you are paying without insurance, prices are as follows... Intake sessions (1st appts): $200. Couples & family sessions (53 mins): $150Individual sessions (53 mins): $135

Yes. All therapists at our office offer telehealth (virtual) appointments as an option for clients who prefer to meet from the comfort of their home or other private space. Telehealth sessions are typically conducted through a secure, confidential video platform and are designed to feel similar to in-person therapy. This option can be especially helpful for people with busy schedules, transportation challenges, or those who simply feel more comfortable meeting online.

The cost of telehealth and in-person therapy sessions varies depending on your individual insurance plan and benefits. Some insurance companies cover telehealth services the same way they cover in-person visits, while others may have different coverage or copay requirements. If you are using insurance, our office can help you understand your benefits and what your expected out-of-pocket cost may be. If you are paying cash, we can also provide information about our current self-pay rates. We encourage you to contact our office with any questions about fees or insurance coverage. We are happy to help you understand your options so you can choose the type of appointment that works best for your needs.

If you are experiencing a mental health emergency, it is important to seek immediate help. If you are in immediate danger or feel you may harm yourself or someone else, please call 911 or go to the nearest emergency room right away. You can also contact 988 Suicide & Crisis Lifeline by calling or texting 988, where trained counselors are available 24/7 to provide support. If you are not in immediate danger but are still feeling overwhelmed or in crisis, reaching out to a trusted friend, family member, or a local crisis service can also be helpful while you wait for additional support. (801-691-5433)Your safety is the most important priority. If you are a current client, you are always encouraged to discuss safety concerns with your therapist so they can help you connect with appropriate resources.

Yes, absolutely. You do not need to have everything figured out before starting therapy. Many people come to therapy feeling unsure about what is wrong. They may just know that something feels "off," overwhelming, or different from how they want to feel. You might be feeling stressed, stuck, disconnected, or simply not like yourself, even if you can't put it into words yet. Therapy is a place where you and your therapist can explore these feelings together. Over time, therapy can help you better understand what you are experiencing, identify patterns, and make sense of thoughts and emotions that may feel confusing at first. You don't need clear answers to begin. Coming in with curiosity and a willingness to talk is enough.